Privacy Policy

Last Updated: 27th March 2026

This Privacy Policy explains how Mediacle Limited ("Company", "we", "us", "our") collects, uses, processes, and protects personal data when you use the MARS™ platform ("MARS", "Service").

We are committed to protecting your privacy and complying with applicable data protection laws, including the UK GDPR and EU GDPR where applicable.

1. Who We Are

Data Controller: Mediacle Limited
Contact Email: [email protected]

We act as:

Data Controller for account and usage data
Data Processor for client data processed through the platform

2. Information We Collect

A. Information You Provide

Name, email, company name, job title
Account credentials
Billing and payment details
Communication with us

B. Automatically Collected Data

IP address
Device and browser information
Log data and usage behaviour
Cookies and tracking data

C. Client Data (Processed on Your Behalf)

Affiliate data
Campaign and performance data
Other business-related data uploaded or processed via MARS

We process this data strictly as a processor, on your instructions.

3. How We Use Your Data

We use personal data to:

Provide and operate the MARS™ platform
Manage accounts and customer relationships
Process payments and billing
Improve product performance and user experience
Provide support and communications
Ensure platform security and prevent fraud

4. AI & Data Processing

MARS™ uses AI and automation technologies.

We may:

Analyse data to improve platform performance
Use aggregated and anonymised data for product development

We do NOT:

Use identifiable client data for external purposes
Sell personal data to third parties

5. Legal Basis for Processing

We process personal data under the following legal bases:

Contractual necessity – to provide the Service
Legitimate interests – to improve and secure the platform
Legal obligations – where required by law
Consent – where applicable (e.g., marketing communications)

6. Data Sharing

We may share data with:

Service providers (hosting, analytics, payment processors)
Professional advisors (legal, accounting)
Authorities where legally required

All third parties are required to maintain confidentiality and data protection standards.

7. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EU.

Where this occurs, we ensure appropriate safeguards, including:

Standard Contractual Clauses (SCCs)
Equivalent data protection measures

8. Data Retention

We retain personal data only as long as necessary to:

Provide the Service
Comply with legal obligations
Resolve disputes

Client data is retained as per contractual terms or deleted upon request, subject to legal requirements.

9. Your Rights

Under applicable data protection laws, you have the right to:

Access your data
Correct inaccurate data
Request deletion
Restrict or object to processing
Data portability
Withdraw consent (where applicable)

To exercise your rights, contact: [email protected]

10. Security

We implement appropriate technical and organisational measures to protect data, including:

Secure infrastructure
Access controls
Encryption where applicable

However, no system is completely secure.

11. Cookies

We use cookies and similar technologies to:

Enhance user experience
Analyse usage
Improve performance

You can manage cookie preferences through your browser settings.

12. Third-Party Links

The Service may contain links to third-party websites.

We are not responsible for:

Their content
Their privacy practices

13. Children's Data

MARS™ is not intended for individuals under 18. We do not knowingly collect personal data from children.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

15. Contact

For any privacy-related questions or requests:

Email: [email protected]

Company: Mediacle Limited